FAQ
How can I track my order?
After placing the order, you will receive a conformation email with all the required tracking details. Should you not receive the email please contact us on sales@guaranastore.com
How long will it take to get my order?
Orders are processed within 48 hours of being received, excluding weekends. Usually, delivery can take 5 to 18 business days.
How do I return my order?
Please check our return policy here. Follow the steps mentioned and get in touch with us to process your request further.
Do you have to pay for returns?
We offer free returns. If, for any reason, you are not satisfied with your purchase, you may return the item(s) within 30 days of receiving your order. Please ensure the items are in their original condition, unused and with all original packaging and intact. Please take a look at our full return policy here to initiate a return.
Can I change or cancel my order after its is place?
We will always do our best to change or cancel orders prior to shipping. If you want to change or cancel your order, please email our support team with the details as soon as possible at sales@guaranastores.com
Still have any questions?
Write to us and we will do our best to reply back promptly.
Email: sales@guaranastore.com